Legal
Privacy Policy
Last updated: June 2026
Who we are
Jackson Massage & Day Spa is a day spa located at 31 Wiley Parker Rd, Suite H, Jackson, TN 38305. You can reach us at [email protected] or by phone at (731) 660-0900.
Information we collect
We collect personal information in the following ways:
- Appointment booking: When you book a service through our online scheduling provider (Mangomint), you provide your name, email address, phone number, and appointment preferences. Credit card information collected for booking deposits or the credit card on file policy is handled directly by Mangomint and is not stored on our systems.
- Contact inquiries: If you contact us by email or phone, we retain the information you share in order to respond.
- Website analytics: We use Google Analytics 4 to understand how visitors use our website. This service collects anonymized data about pages visited, session duration, and general location (city/region level). Google Analytics uses cookies to distinguish visitors. No personally identifiable information is included in analytics data.
How we use your information
- To schedule, confirm, and manage your appointments
- To send appointment reminders and follow-up communications
- To respond to questions or requests you send us
- To understand website traffic patterns and improve our site
We do not sell, rent, or trade your personal information to third parties.
Third-party services
We use the following third-party services that may process personal data on our behalf:
- Mangomint — our appointment booking and business management platform. Mangomint handles all booking data, payment processing, and credit card storage. Their privacy policy is available at mangomint.com/privacy.
- Google Analytics 4 — anonymized website usage analytics. Google's privacy policy is available at policies.google.com/privacy. You can opt out of Google Analytics using the Google Analytics opt-out browser add-on.
Cookies
Our website uses cookies placed by Google Analytics to collect anonymized usage data. These cookies do not identify you personally. You can disable cookies in your browser settings at any time, though some site features may be affected.
Data retention
Appointment and client records are retained for as long as is reasonably necessary to provide services and comply with applicable law. Analytics data is retained according to Google Analytics' default retention settings (26 months).
Your rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at [email protected]. We will respond within a reasonable timeframe.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Changes to this policy
We may update this policy from time to time. Changes will be reflected on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact
Questions about this privacy policy? Contact us at:
Jackson Massage & Day Spa
31 Wiley Parker Rd, Suite H
Jackson, TN 38305
[email protected]
(731) 660-0900